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Terms and Conditions
Orders:
We aim to deliver goods the next day if ordered by 12pm. In some cases due to courier delays, your order may take 2 days. Any queries regarding orders can be sent to info@uktilingtools.co.uk
Items under 1 kg in weight are shipped Royal Mail 1st Class, Recorded/Signed For. These orders take 1- 2 days to arrive.
Returns Policy:
In the unlikely event that your goods are received damaged or with a manufacturer's fault, you must notify Uk Tiling Tools on 0845 094 1618 within 24 hours of receipt of your order. Goods must then be shipped back to Uk Tiling Tools and a full exchange of goods and reimbursement of postage costs will be provided to you.
All goods returned to Uk Tiling Tools must be returned in it's original packaging and unused.
Under the Distance Selling Regulation 2000, customers may return goods up to seven (7) days after the order is placed. Returned goods must be unused and in it's original packaging. Uk Tiling Tools will not be responsible for shipping goods back to us, this is the responsibility of the consumer. Monies will be refunded once the order has been returned to us and received in good order less a 20% re-stocking fee (of the goods ordered) and less the original order shipping costs.
Contact Details:
Uk Tiling Tools
Unit 5, Oak Tree Business Centre
Spitfire Way, South Marston
Swindon, Wiltshire
SN3 4TX
Tel: 0845 094 1618
Email: info@uktilingtools.co.uk
These terms do not affect your statutory rights.
Please Note: All descriptions of tools on the site are written in good faith. Please be aware that some tools described as heavy duty/stainless/value for money...etc, may actually be down to the user of said tool. UK Tiling Tools cannot be responsible for user error or heavy-handedness of any tool sold on this site. It is up to the discretion of the management of UK Tiling Tools to refund any monies paid for any product we deem has not fulfilled it's description.
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